Windows 10 new version incompatible with Intel Optane

Windows 10: New bug activates tablet mode without being asked

Microsoft has not officially recognized the problem

Microsoft released the main Windows update on May 10, 2020 (version 2004) at the end of May. The company immediately publicly acknowledged that this update has many problems. So for many users, the update is not yet available. However, the Windows Update on May 10, 2020, on the computer also caused Microsoft unrecognizable troubles.


It turns out that the Windows 10 May 2020 update is not compatible with Intel Optane memory modules. When installing updates on devices using Intel Optane, users will encounter many problems. Complaints about them have appeared in social networks, Intel forums, and standard feedback application centers.

Microsoft did not report this error, but it is clear that Intel Optane exists in those functions of the system. Which does not allow you to automatically receive Windows Update on May 10, 2020. If you use the Medi Creation Tool to install updates, users will experience incompatibilities. Windows 10 will only remove Optane Memory Pinning from the device (fixed Intel Optane memory). But will still try to start it, which will cause many errors and even performance issues.

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To solve this problem, you can try to delete “Intel Optane Pinning Explorer Extensions”. Also, close “Intel Optane” and restart the PC, then activate “Intel Optane” and restart the PC again. If the error still occurs, you must uninstall the Windows 10 May 2020 update.

“This is a problem because Optane Memory Pinnings needed to be migrated to the new update, but there were no files, but it is still in the Windows Installer database. I cannot delete it because the files and uninstallers themselves have disappeared, and now Windows is trying to run the program with nonexistent .dlls, ”one of the users in the Feedback Hub noted.

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Windows 10 May 2020 update causes Intel Optane issues

Intel’s Optane, which debuted in 2017, is a storage memory module designed to improve the performance of desktops and laptops at a lower cost.  The 2020 update seems to have been released to mainstream users in May and seems to be incompatible with Intel Optane memory modules.

According to my own tests and user reports on Intel forums, Twitter, and the feedback center. If you install Windows Update on May 10, 2020, on a device with Intel Optane memory installed, you may run into trouble.

Microsoft is currently informing some people about the availability of the update. And because it believes that the May 2020 update is not ready for everyone. It also prevents users from installing the update. It appears that the Intel Optane module and its applications prevent the installation of Windows May 10, 2020 update.

If you force the update through the Media Creation Tool, you will most likely encounter compatibility issues. During the update process, Windows 10 removed the Optane memory fix from the device. But it still tried to run the device, and this behavior caused multiple errors and even caused performance issues.


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